Dementia Support Across Warwickshire

7 April 2020
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Dear General Practice Teams,

Please find attached details of key support and services available across Warwickshire for people living with dementia and their carers throughout the coronavirus outbreak. Many of these services are available over the phone, offering practical and emotional support, a listening ear, suggestions on coping through these difficult times and advice about other services that might also be able to help. A range of online services are also available.

We would like to particularly encourage people to contact the Dementia Connect Service (previously known as the Dementia Navigator Service), delivered by Alzheimer's Society, and / or the Carer Wellbeing Service, delivered by Carers Trust, to talk to a member of the team to ensure they are well supported through the forthcoming weeks.

Please share this information with your colleagues and with people living with dementia and their carers.
Please note that the Dementia Connect Service is the new name for the Dementia Navigator Service, delivered by Alzheimer's Society across Warwickshire. The service still offers practical and emotional support for people living with dementia and their carers but with enhanced features including extended phone support opening hours (including evenings and weekends). During these challenging times, Dementia Advisers are proactively keeping in regular contact with service users to check-in with them around their situation and wellbeing.

I have also attached the Dementia Connect Service leaflet and a resource for screens in practices for your use / information.

The referral pathway for Dementia Connect is quick and easy. After gaining the person’s consent, follow this link alzheimers.org.uk/referralform and enter some basic details.

Alternatively, signpost the people you support to the new Dementia Connect number (charged at local rates): 0333 150 3456

Thank you for your support.

Best wishes

Claire Taylor
(UKPHR Registered Practitioner, PR0089)
Commissioner
Strategy and Commissioning, People Directorate, Warwickshire County Council Building 2, Saltisford Office Park, Warwick, CV34 4UL

Please note that I only work three days a week - usually Monday, Tuesday and Thursday.
For information on dementia, support and services, please visit Warwickshire's Living Well with Dementia website: www.warwickshire.gov.uk/dementia